Software Mechanics is doing business under the brand name “ZeppMedia” for all its clients and employees an hereafter would be referred as “ZeppMedia” for the rest of the document.

Introduction

Zeppmedia is an International Digital Agency dedicated to providing Website Development, Application Development, and Branding Solutions. This Privacy Policy details our practices regarding the collection, use, disclosure, and protection of your personal information.

Information Collection

We collect information to offer and improve our services, including:

• Personal and Contact Information: Names, email addresses, phone numbers, and other contact details to communicate and manage project deliverables.
• Business Information: Specific details about your business that help us customize our offerings to meet your needs effectively.
• Digital Assets and Access: When necessary, access to hosting panels, social media accounts, and other assets is obtained to deliver our services optimally. This information is collected with your consent and used strictly for project execution.

Use of Information

Your information is utilized for:

• Service Delivery: To provide personalized website, application development, and branding solutions.
• Billing and Payment Processing: To manage financial transactions related to our services.
• User Support: To offer assistance and resolve any issues you might encounter with our services.
• Marketing Communications: With your consent, to inform you about new services, promotions, and insights related to digital marketing.

Information Sharing and Disclosure

• Project Contractors: Information may be shared with contractors and subcontractors involved directly in your projects, ensuring they have the necessary details to contribute effectively.
• Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Consent: Outside of these scenarios, your information will not be shared with third parties without your explicit consent.

Data Security

• Protection Measures: We implement robust security measures including password protection and controlled access to ensure the confidentiality and integrity of your data.
• Internal Protocols: Information is shared internally only on a need-to-know basis, and employees are trained on data protection best practices.

User Rights

You have the right to:

• Access and Update: Request access to and correction of your personal information in our possession.
• Deletion: Request the deletion of your personal information, subject to legal and operational constraints.
• Opt-Out: Withdraw consent for marketing communications at any time.

Policy Updates

• This Privacy Policy may be updated to reflect changes in our practices or regulatory changes. We will notify you of any significant updates through our website and via email.

Contacting Us

• For any inquiries about this Privacy Policy or your personal information under our care, please contact us at [email protected].

Governing Law

• This Privacy Policy is governed by the laws of Gurgaon, Haryana, India.